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FAQ


 

Q: How do I make an appointment? 

A: You can call us at 650-685-6105 or request an appointment online

 

Q: What insurance do you accept? 

A: We are contracted with most major insurances and Medicare. Please contact us if you have a question about your coverage.

 

Q: What do I bring to my first office visit? 

A. 

Insurance Card

Driver’s License or ID Card

A list of current medications

Completed New Patient Questionnaire

Copies of labs, imaging, and any reports that may be helpful. We are also happy to request these reports on your behalf. 

 

Q: What if I need a prescription refilled? 

A.  Typically, your pharmacy will contact us on your behalf. Refills can also be requested by phone or through (please link to the patient portal tab)

 

Q: What if I have an urgent matter and need to speak with a GI Specialist after hours? 

A. There is a GI specialist on duty 24 hours a day. You can contact him/her by calling our office number directly 650-685-6105. 

If our office is closed and you need to be seen immediately, please contact the San Mateo Urgent Care Center at (650) 696-4427. 

If it is an emergency, please call 911 or go to the nearest emergency room.

 

Q: If I need a procedure, where will it be performed? 

A.  Your procedure will be performed at the Mid Peninsula Endoscopy Center, located at 1720 El Camino Real, Suite 100, Burlingame, CA 94010. 

More complex procedures or any procedure requiring general anesthesia will be performed at Mills Peninsula Medical Center, located at 1501 Trousdale Drive, Burlingame, CA 94010. 

Capsule Endoscopies are performed in my office.

 

Q: What should I wear to my procedure? 

A.  Please wear comfortable loose fitting clothing

 

Q: How do I know if my colon preparation is good? 

A.  The stool should be watery in consistency. It does not have to be clear. A yellowish tint liquid and small flecks of debris are not a problem as long as the stool is not thick. If there is any question, you can check with the nurse on arrival for the procedure.

 

Q: What side effects may I expect while preparing for the colonoscopy? 

A: The medication is expected to cause diarrhea. Some mild abdominal cramping and/or bloating may occur, as well as some nausea and vomiting. This is temporary and symptoms will gradually improve after evacuation of bowels. Weakness or headache can also occur, if you are not well hydrated or have not taken enough fluid with the preparation. Increase your fluid intake (especially with Gatorade, Vegetable and/or chicken broth).

 

Any additional questions? Please call our office. We will be happy to assist you. 

Location
Anne Thai, MD
1720 El Camino Real, Suite 155
Burlingame, CA 94010
Phone: 650-204-3531
Office Hours

Get in touch

650-204-3531